We Don’t just Transform Process. We Think it, Breathe it, Live it.
Explore Industries GLB Serves
Our industry professionals are able to deliver better ideas and solutions embedded with a deep understanding of each client’s business and industry. We build lasting relationships with clients, focusing on understanding the client’s perspective, and their needs.
The industry focus of our experts allows us to offer comprehensive solutions for clients seeking opportunities and to avoid threats emanating from the industrial factors. Our expertise & support empowers our clients to react quickly to dynamic industry conditions & capitalize on emerging trends that affect their business.
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Explore Our Services.
The winners of tomorrow’s digital age are transforming today. Learn how we are enabling transformation for our clients.
Every day the world shifts more towards new digital media and interactive experiences. With rapidly-evolving technologies, changing consumer preferences and oftentimes competing channels, many organizations struggle with how to transform internally to meet the challenges of this new, always connected digital world. GLB can help.
We enable organizations to create engaging and consistent digital experiences across every touchpoint, providing new opportunities for growth.
Creating a better customer experience wherever and whenever.
From increasing customer acquisition rates to increasing sales, we focus on the total customer experience to ensure that it remains a competitive advantage for your company.
Process Maturity Assessment
We assess an organisation’s processes to measure their maturity level in terms of process capability and performance. We then identify potential gaps that need to be resolved as well as “Quick Wins”.[/iconlist_item][iconlist_item type=”simpleline” icon_simpleline=”sl-disc”]
Process Improvement and Governance
We redesign our customer’s processes to create value-based improvements. This is followed by quantifying the subsequent business value generated by these improvements and prioritising the implementation stages. Global.Co also helps to sustain improvements through the introduction of process governance in terms of the organisation’s guiding principles, reviews, and performance monitoring mechanisms.[/iconlist_item][iconlist_item type=”simpleline” icon_simpleline=”sl-layers”]
Process and ICT Alignment
We review the organisation’s current processes and identify new processes that are better aligned with its business objectives. After this is established, we outline functional requirements for system implementation, recommend the most appropriate solution, and develop a comprehensive business transition plan.[/iconlist_item][/iconlist]